Case Study : Success Story – ADWEA Application Rationalization Project

The Abu Dhabi Water & Electricity Authority (ADWEA) is a public organisation wholly owned by the Abu Dhabi government. ADWEA produces, transmits, and distributes electricity and water to more than 1.4 million customers in Abu Dhabi. It is a key strategic client for Injazat Data Systems.

• A group of applications at the ADWEA group of companies were identified as minor bespoke applications which were not part of the outsourcing agreement between Injazat and ADWEA.

• Issues such as risk of data loss and lack of support were identified as key business issues.

• A group of applications which were identified as “not in use” were consuming client’s infrastructure and incurring operational costs.

• The project followed a proven methodology that segmented the applications into functional types, allowing interim reports on functional areas to be produced, in advance of the delivery of the final report.

• Interviews were conducted with relevant application users and management staff, using an agreed, common interview questionnaire.

• Each interview was written-up and audited by the interviewee for correctness, through the ADWEA project liaison staff.

• Based on the questionnaire responses, with the support of the ADWEA Injazat Subject Matter Experts (SMEs), application findings were identified and cost estimated.
• If applications were identified as no longer in use, an immediate evidence-based recommendation to de-commission was provided to the joint governance team, for review.
• When the analysis and recommendations for each type of application group was completed, an interim report was delivered to the project joint governance for review.
• On completion of all application rationalization activities, a final consolidated report was produced which contained the individual interim reports and a recommendation summary. This was supported by a final presentation to ADWEA on the projects findings and recommendations.
• This approach both reduced project delivery risk through early joint agreement of deliverable style and content as well as offered ADWEA continuous benefit realization, especially through the early de-commissioning of unused/unfit applications.

• Risk Value realization
• Cost saving
• Infrastructure benefits

• Identified all applications that were both in-use and not-in-use and those that are not formally supported by Injazat.
• Produced a proposal for the future of the applications to either:
  • Subsume their functionality into one of the existing enterprise (corporate) applications.
  • Replace the application with an off-the-shelf alternative package.
  • Leave “as is”.
  • Redevelop using another technology.
  • Decommission the application.
• Identified of how the applications’ functionality was handled in all ADWEA companies.
• Provision of cost estimates to ADWEA for rationalizing each application.
• Benefit realisation through early de-commissioning of unused/unfit applications, thus reducing support costs to ADWEA as well as reducing infrastructure workload.

• Abu Dhabi Food Control Authority
• Department of Civil Service