In order to improve itself, an organisation must first know itself. Benchmarking gives enterprises this insight, to know how they compare to competitors or to industry best practices, across departments from Operations and IT to Sales and HR.
Managers frequently aim to achieve continuous improvement, and ultimately operational excellence – but without a yardstick to measure against, these targets can be arbitrary, and even unhelpful. Benchmarking provides regular measurement of the performance of whatever aspect of an organisation or department is required: products, services, processes, technologies, and so on.
By benchmarking performance against competitors, other relevant organisations or even other internal departments, an enterprise can make a meaningful assessment. And by analysing relevant case studies, managers can gain experience of superior performance – and start the process of changing to meet or exceed that level of performance.
Once an organisation has identified key best practices to follow, it can tailor them to suit its particular structure and mission, and begin embedding them within its own systems and processes – and then benchmarking them, in a cycle of continuous innovation.
Depending on the client’s requirements, benchmarking can cover many different areas, such as:
Who needs it?
Companies should look into applying benchmarking if they need to:
Injazat’s Benchmarking Approach
Injazat offers a systematic approach to benchmarking, based around core best practices but tailored to your individual organisation:
Our solutions combine industry expertise with scale, propelling your enterprise towards digital transformation
Our broad portfolio of services and experience in managing diverse systems will enable you to transcend your boundaries into the smart and connected world
Empower your business with IT, managing traditional IT environment, while optimising infrastructure and adopting new technologies to enable to run an efficient IT operation that supports business objectives